When you discover an erroneous entry, it must be corrected. Since it is not possible to change or delete a ledger entry, the only way to correct an error is to post one or more corrective entries. Microsoft Dynamics NAV offers two features that can help you correct erroneous postings.
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Reversing by creating a credit memo. For more information, see Correction of Incorrect Posted Documents.
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Reversing when you apply customer or vendor ledger entries. For more information, see How to: Unapply Applied Customer or Vendor Ledger Entries.
To correct erroneous entries using the general journal, you must use the Correction field.
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| The Correction field is not accessible by default. Use the Page Designer to add the field to the General Journal window. This requires permissions to the development environment. |
To correct a ledger entry using a general journal
In the Search box, enter General Journal, and then choose the related link.
Fill in the first line of the journal with the corrective information. Select the Correction field. For more information, see Correction.
Post the journal.
To view the results of posting
Open the Chart of Accounts window.
On the line with the relevant account number, select the amount in the Net Change field.
Browse to the last entry on the account (or whichever entry is relevant), and on the Actions tab, choose Navigate.
In the Navigate window, on the Actions tab, choose Show to view the general ledger entries.
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| The amount in the Debit Amount or Credit Amount field for the line is negative. The Debit Amount and Credit Amount fields on the ledger entries are updated differently, depending on whether the entry is a normal or a corrective entry. |
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For more information about how to work with fields and columns, see Working with Microsoft Dynamics NAV. For more information about how to find specific pages, see Search. |